1Introduction
Pokercard (pokercard.click) places the highest importance on the privacy of its members. This Privacy Policy explains what information Pokercard collects, how it is used, who it is shared with, and what measures are taken to keep your data safe.
Using Pokercard means you agree to this policy. If you object to any part of it, please discontinue use of the service and contact our support team.
In plain terms: Pokercard never sells your data. Information is collected solely to improve your experience and fulfil legal obligations.
2What Information Is Collected
Pokercard collects two types of information — what you provide directly and what is gathered automatically as you use the platform.
| Data Type |
Example |
Purpose |
| Identity Information |
Name, Date of Birth, NID |
KYC Verification |
| Contact Information |
Mobile, email, address |
Account |
| Financial Information |
Mobile Banking Number |
Transactions |
| Usage Data |
IP, Device, Browser |
Security |
| Betting History |
Bet amounts and outcomes |
Service Improvement |
| Cookie Data |
Preferences, Session Data |
Experience |
- Financial card numbers and PINs are never stored on Pokercard's servers.
- Passwords are never stored in plain-readable format.
- Biometric data (fingerprints, facial data) is not collected.
3How Data Is Collected
Pokercard collects information through several methods, each serving a specific purpose.
Registration Form: When creating an account, you directly provide your name, phone number, and other relevant details.
Transaction Processing: Mobile banking details are collected during deposits and withdrawals.
Automatic Collection: Your IP address, device, and browser information are automatically logged while browsing the site.
Support Contact: Conversations via live chat or email may be recorded to help us improve our service quality.
Cookies & Tracking: Cookies are used to remember your browsing preferences. See Section 7 for details.
4Purpose of Data Use
Pokercard uses collected data only for specific, legitimate purposes — never for anything excessive or unrelated.
- Identity Verification: To complete the registration and KYC process.
- Service Operations: To ensure betting, transaction, and gaming services run smoothly.
- Security: To prevent fraud, money laundering, and unauthorized account access.
- Support: To resolve issues and provide customer support.
- Development: Analyzing usage patterns to improve and enhance the platform experience.
- Notifications: To keep you informed about important updates, bonuses, and new features.
- Legal Obligation: To meet regulatory and compliance requirements.
Marketing Notifications: If you'd prefer not to receive promotional messages from Pokercard, you can opt out via Settings or by contacting our support team.
5Who Your Information Is Shared With
Pokercard does not sell your data. However, limited information may be shared in the circumstances outlined below.
- Payment Processors: bKash, Nagad, Rocket — only the information required to complete a transaction.
- Security Services: Third-party specialists in fraud detection and prevention.
- Legal Authorities: When required by a court order or a legitimate request from a regulatory authority.
- Technical Infrastructure: Hosting & Cloud Services — they are not permitted to use your data independently.
What we never do: Sharing data with advertisers, data brokers, or other betting platforms.
6Data Retention & Validity
Pokercard does not retain your data longer than necessary. All information is kept for as long as your account remains active.
- Even after account closure, certain data may be retained for up to 5 years to meet legal and regulatory obligations.
- Transaction records are retained in accordance with financial regulatory guidelines.
- Support chat logs are retained for up to 2 years.
- Once the retention period expires, data is securely deleted or anonymized.
7Cookie Policy
Pokercard uses cookies on its website. Cookies are small data files stored in your browser that help enhance your browsing experience.
- Essential Cookies: Essential for login sessions and security.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand which sections of the site are used most.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
8Your Rights
As a Pokercard member, you have certain rights regarding your personal data. We fully respect those rights.
- Right to Know: You may request to see what information Pokercard holds about you.
- Right to Correction: You may request corrections to any inaccurate information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Object: You may opt out of marketing communications at any time.
- Data Portability: You may request a copy of your personal data.
To exercise this right support@pokercard.click— or reach us via live chat. All requests will be responded to within 30 days of receipt.
9Third-Party Services
Pokercard works with certain third-party services that have their own privacy policies. These services are used strictly for their intended purpose.
- Payment gateways (bKash, Nagad, Rocket) — for transaction processing only.
- Anti-Fraud System — used to help detect and prevent fraudulent activity.
- Web Analytics — for anonymous usage statistics.
Third-party services are not permitted to use your data independently without Pokercard's authorization.
10Minor Protection
Pokercard strictly prohibits the use of its services by anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is immediately suspended.
For Parents: If you suspect a minor is using Pokercard, please contact support immediately. We will take prompt action.
11Security Measures
Pokercard uses internationally recognized security technology to protect your data.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- OTP Verification: Mobile OTP verification is mandatory for login and transactions.
- Server Security: Firewall protection and regular security audits.
- Brute-Force Protection: Repeated failed login attempts will result in a temporary account lockout.
- Data Backup: Regular encrypted backups stored on secure servers.
Your Role: Use a strong password, never share it with anyone, and keep your OTP private. Pokercard will never ask for your password over the phone or in chat.
12Policy Updates
Pokercard may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email or posted on the platform.
The date of the latest update is shown at the top of this page. Continued use of the platform constitutes acceptance of the revised policy. We recommend checking this page from time to time.